Software Development

Check the second option first. Many job management, CRM and accounting tools have features or integrations that aren't switched on, and fixing configuration costs far less than a build. Custom software is justified when your process is genuinely different, when no available integration covers the connection you need, or when subscription costs across several tools exceed what a focused build would cost to run.

Often, yes. Xero and MYOB, along with many job management packages used in Australia, publish APIs or offer existing connectors. The first check is whether a supported integration already exists. If not, a sync can be built that maps customers, jobs, quotes and invoices, handles errors and logs every transfer. The vendor's API limits decide what's possible, so that's confirmed before quoting.

Integrations most often break when a vendor changes their API or someone renames a field. Logging and alerts are built in so failures are noticed quickly instead of weeks later, and each part is documented. Support is agreed upfront, either as an ongoing arrangement with us or as documented code your own developer can pick up. Either way, someone is named as responsible before go-live.

By scope. A single integration between two systems is a modest job; a multi-role internal tool with reporting is a project. A defined first stage is priced after the workflow is mapped, along with running costs such as hosting and third-party API fees. Prices vary a lot between projects, so the budget guide is a better starting point than a rule of thumb.

Partly. The free audit reviews your website, tracking and enquiry path, which shows where leads arrive and whether they're captured and followed up properly. That's often where the first automation win sits. A full workflow review across your back-office systems, covering job management, quoting and accounting, is a separate scoped piece of work. See what the free marketing audit includes.