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Services / Facebook Ads
Facebook ads reach people before they start searching: homeowners scrolling at night, members of local community groups, parents and retirees who check Facebook every day. We run them through Meta Ads Manager with lead forms or landing pages, and route each lead into a follow-up process so someone calls it back while it’s warm.
Offers and lead forms for local service businesses, with fast follow-up.
Define a job worth advertising.
Ask the questions that filter enquiries.
Call and text new leads quickly.
What we can help with
Facebook rewards a clear offer and quick follow-up more than clever targeting, and the scope reflects that.
Facebook Ads in practice
Facebook’s audience skews older than Instagram’s, and it is still where many suburbs run their community groups, buy-and-sell pages and Marketplace listings. That makes it a strong channel for services sold to homeowners, retirees and parents: roofing, solar, home care, bathroom renovations, NDIS supports and local trades with a seasonal offer. Meta’s targeting has become broader over time, so the creative does most of the filtering. An ad showing a real job in a recognisable suburb, with a price guide or a clear reason to act now, tells the algorithm who to look for.
Campaigns can extend to Instagram placements, though we brief that creative separately. Trades with storm or seasonal triggers, such as roofing and gutter work, suit timely Facebook offers well.
Planning and implementation
Meta’s Instant Forms open inside Facebook with the person’s name, email and phone already filled in, so they produce plenty of leads. Many are low intent, from people who tapped through without reading. We tighten that with the higher-intent form type, which adds a review screen, and with two or three qualifying questions such as suburb, job type and timeframe. A landing page produces fewer leads, but they tend to be better informed. Either way, speed decides the outcome: a lead called within the hour behaves very differently from one called the next day. Leads go straight into Simple CRM, which sends an SMS and alerts your team.
Ad concepts come from creative strategy, and if you choose a landing page over a form, conversion rate optimisation keeps that page earning its traffic.
How we work
01
We choose one service with margin and capacity behind it, plus an offer people can judge quickly: a free inspection, a fixed-price package or a seasonal booking window.
02
The Pixel and Conversions API go in, the form gets its qualifying questions, and every lead lands in the CRM with an instant SMS and a task for your team.
03
Each week we compare cost per lead with how many leads were reachable, quoted and booked, and cut creative that brings volume without work.
Measurement and review
Cost per lead in Ads Manager is the least useful figure on the screen. What counts is how many leads answered the phone, how many were quoted and how many became jobs. With leads tagged by campaign in the CRM, we can report cost per booked job by ad and by service.
Frequency gets watched as well. Local audiences are small, and once the same people have seen an ad many times, results fall away and the creative needs replacing.
Good questions
Common questions from service businesses about Meta ads.
Usually a combination of a form that's too easy to submit, an offer that attracts bargain hunters, and slow follow-up. Switching to the higher-intent form, asking for suburb and job type, and calling within the hour typically improves the share of useful leads. If quality is still poor after that, the creative is probably reaching the wrong people and needs to show the job more specifically.
They share one ad account and can run from the same campaign, but they behave differently. Facebook suits longer copy, community-style offers and lead forms, while Instagram leans on vertical video and visual work. For lead campaigns we often start with Facebook placements and add Instagram where the creative suits it, rather than letting Meta split the spend automatically from day one.
You can target by suburb, postcode or radius, and by age. Meta removed third-party data such as homeowner status from its targeting years ago, and many detailed interest options have since gone too. In practice we set the location, let the ad's content do the filtering, then build retargeting audiences from website visitors and uploaded lists of past customers.
Enough to get a steady flow of leads for one service before splitting across several. The right figure depends on job value, your service area and how many leads your team can handle each week. Our marketing budget guide sets out how we size a first campaign. Starting narrow gives cleaner data than spreading a small budget thinly.
We check your ad account structure, Pixel and Conversions API setup, the forms or landing pages, and how leads reach your team. If you've been running ads, we compare reported leads with what actually turned into work. Read about the free marketing audit.
Connected services
02
Offers and ad concepts that attract the right audience.
03
Landing pages that turn clicks into booked work.
A useful starting point
We review the account, tracking and lead handling together, because most Facebook problems sit between the form and the first phone call.
Talk to us about Facebook campaigns that end in booked jobs.